Questions, answered straight
Everything people ask before they hire a tree service, without the sales pitch. Tap a question. If yours is not here, call (205) 965-2821.
Hiring a tree service
Yes. Licensed, bonded, and insured, with coverage up to $1 million in property damage liability. Ask any company you hire for proof of insurance, including us.
Yes. Call for a free evaluation and on-site estimate. Kenny prefers to see the job in person so the price is accurate.
Yes. Kenny Malone personally oversees every job.
Sure. Customers in our reviews mention fair prices compared to other quotes. Just make sure you are comparing the same scope: stump, haul-off, and cleanup included or not.
Never expected. Cold drinks on a hot day are always appreciated. A Google review is the best tip there is.
Tree removal
It depends on the size of the tree, what it is near, its condition, and access. Our pricing guide explains what moves the price, and the estimate is free.
Usually not for a private residential lot, but some cities and HOAs have their own rules. If you are not sure, check with your city or HOA before the work is scheduled.
Tell us about any power lines when you call. If a main line is involved, Alabama Power has to be part of the plan.
Your choice: hauled away, cut for firewood and stacked, or chipped and left for mulch. Tell us on the estimate.
No. A thorough cleanup is part of every job, and customers have told us we left the yard cleaner than it was before we arrived.
Yes. Climbers take it down in pieces and walk them out, or the crane reaches over from the street.
Dead and dangerous trees
A new or growing lean, soil lifting at the base, fungus on the trunk, big dead limbs, a split fork, or a thin canopy. Any of those is worth a free look.
It drops limbs, then the top, then fails at the trunk. Dead pines in Alabama can go down within a year. Insurance may deny a claim on a tree they decide was an obvious hazard.
Alabama generally holds an owner responsible if a tree they knew was hazardous falls on you. A written notice with photos creates the record. We offer hazard assessments if you want us to look at the tree.
No. Many trees lean toward light and have for decades. A new lean, or one with lifting roots, is different. We can tell you which you have.
Storms and insurance
When the tree damages a covered structure, yes, usually with a cap on debris removal. A tree that falls in the yard and hits nothing is generally not covered.
Get out of the rooms under it, stay off the roof, call us at (205) 965-2821, then call your insurer. Take photos before anything moves.
Yes. Insurance work and claims are welcome, and we accept all insurance.
Your insurance handles it. Their policy comes in only if they knew the tree was hazardous and ignored it.
It depends on the storm and where you are. We run 24 hour storm service, so call as soon as it is safe.
Stumps
Grinding, by a lot. Full removal is only worth it if you are building on that exact spot.
Pines in a few years, oaks and hickories in a decade or more, sprouting suckers and hosting termites the whole time.
Grass, yes, after backfilling. A new tree should go a few feet over while the old roots decay.
Yes, all the time.
Trimming and tree health
Avoid heavy pruning on oaks in spring and early summer. Late winter is best for most hardwoods. Dead limbs can come out any time.
No more than about a quarter of the live canopy in one season. More than that, we spread over two visits.
No. Topping ruins trees. A proper crown reduction is the right fix for a tree that is too tall for its spot.
No. We are a tree crew with 30 years of experience. For a lab diagnosis or treatment program on a high-value tree we will refer you to a certified arborist. For removal, trimming, and hazard work, experience is what matters.
Pricing
Late fall and winter. Spring storm season is the most expensive because everyone is calling at once.
Flexibility on timing, keeping the wood, bundling trees, and grinding stumps the same day all lower the price. Haggling a company into skipping insurance or cleanup does not.
There is no general free program in Alabama. Utilities sometimes remove trees threatening their lines, and counties sometimes run post-disaster cleanup.
Still have a question?
Call and ask. Kenny would rather answer it now than after the tree falls.